More women are living with and beyond breast cancer, with five-year survival rates above 80% across Europe.1 Women navigating treatment and survivorship may experience emotional distress,1-3 but access to psychological support is often limited.4 5 To address this issue, a team at the Institut Català d’Oncologia (ICO) developed ICOnnecta’t, an eHealth cancer care tool that includes online educational materials, interactive forums and group therapy.6 Users have reported improvements in their wellbeing, quality of life and work attendance.5 Compared with in-person approaches, ICOnnecta’t could reduce costs associated with cancer-related psychological distress by over 25%.5 7


In Spain, breast cancer makes up almost a third of all cancer diagnoses among women.8 The five-year survival rate is 89%, meaning that more women are living for longer after their initial diagnosis.9

Breast cancer treatment can be disruptive and stressful,10 and women may experience anxiety, depression, work-related challenges and reduced quality of life.1-3 Many are diagnosed at an age when they still have work and caring responsibilities, and they may feel these stresses particularly acutely.1

Psychological support can help them navigate the challenges surrounding treatment and survivorship,11 but access to these services is often limited. Women with breast cancer may not be screened for psychological distress and many support services have long waiting lists.4 5 In addition, having to attend  appointments for psychological support can be disruptive and tiring.2


In 2017, the eHealth unit and psycho-oncology department at the Institut Català d’Oncologia (ICO) began developing the ICOnnecta’t cancer care tool.6 The tool was co-created with patients, through focus groups, surveys and design feedback.7  It was first implemented in ICO centres in 2019 and combines user questionnaires, educational content, online forums and videoconferencing software to support women living with and beyond breast cancer.7

Using a smartphone application, women can fill in questionnaires about their care and wellbeing, including questions about emotional distress, absence from work and medication use.4 They are also able to send secure, encrypted messages to their care team. Based on this information, they are assigned to one of three levels of support:4

  • The ICOnnecta’t Campus: an educational platform that offers videos and online resources on breast cancer, its treatment and survivorship.
  • Anonymous online community: users who need additional support are invited to join an anonymous online community moderated by a psycho-oncologist, specialist nurse and expert patient. The community hosts 12 forums where users can ask questions, discuss common challenges and access peer support.
  • Online group psychotherapy: if users continue to experience distress, they can join weekly group therapy sessions led by a clinical psychologist with expertise in cancer survivorship. They can attend up to eight sessions, each lasting 90 minutes. Three months later, they have an individual appointment with the psychologist and, if needed, are referred to a psychiatrist for further treatment options.

What has it achieved?

ICOnnecta’t offers users psychological support tailored to their needs, without causing further disruption to their lives.4 It facilitates anonymous peer support and expands the geographical reach of support services.

Several hospitals in Catalonia and one in Madrid have implemented ICOnnecta’t.12 13 It has also been expanded to Portugal and Poland, thanks to a €900,000 grant awarded by the European Institute of Innovation and Technology (EIT).12 By March 2021, the total number of users reached 750.5

Among ICOnnecta’t users:

  • 95% reported improvements in wellbeing
  • 50% reported having a better quality of life
  • work absences were 30% lower than the national average for women with breast cancer.5

The online group psychotherapy was found to be just as effective as in-person sessions at decreasing emotional distress.14 Based on preliminary economic analysis, ICOnnecta’t could reduce costs associated with cancer-related psychological distress by over 25% compared with in-person approaches.5 7

ICOnnecta’t won several awards in 2020, including the EIT-Health Success Story Award and the Avedis Donabedian Award for the best innovation platform in digital health.7 15

Next steps

The team that developed ICOnnecta’t is scaling it up to other types of cancer, such as advanced lung cancer and chronic lymphocytic leukaemia.7 The tool is also being made accessible to people with different levels of digital literacy.7

  • A larger trial of the ICOnnecta’t tool, including centres in Madrid and Barcelona, began in early 2021.4

Further information


Cristian Ochoa Arnedo, Programme Lead

Email address:


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